What we do and who it is for
Solar repair and servicing for homeowners, landlords and small commercial properties from fault diagnosis to replacement parts and system checks, priced with written fixed quotes. Serving Medway and ME2, covering residential systems, small commercial sites and rental properties throughout the area. NICEIC-approved and Part P registered; work follows safe isolation, manufacturer requirements and compliant electrical testing with written guarantees and certification where applicable.
Typical jobs
We test safely before touching equipment on roofs across Medway because solar arrays on south-facing tiles and pantile roofs can remain live in daylight even when the supply at the local property is isolated.
- Completing inverter diagnostics and reviewing fault histories from installations typical of Medway town-centre terraces and Strood detached houses
- Testing DC strings, isolators, connectors and earthing on the common roofing and wiring arrangements we encounter in Walderslade and Blue Bell Hill properties
- Identifying cracked modules, water ingress or hot spots on clay pantile roofs and concrete-tile roofs frequently found in Medway’s older and mid-century housing
- Carrying out safe module replacement where compatible with the roof type and the typical mounting systems used on Medway semi-detached and detached homes
If access equipment is needed for steep pantile roofs in Loose or slate roofs on Victorian terraces, we’ll plan the work to avoid damaging roof coverings or routing cables across vulnerable tiles.
What it costs
We’ll assess the fault, confirm a safe repair method, and provide a fixed written price before starting work. Below are our standard charges and what each covers.
| Job | Price | What's included |
|---|---|---|
| Fault finding | £80/hour | Labour for locating faults, basic testing and safety isolation |
| Day rate | £600 | Full-day attendance covering labour and on-site testing |
| Emergency attendance | £120/hour | Rapid-response labour and urgent testing |
| Solar repair or service | Quoted per job | Parts, labour, testing and certification where applicable (quote given after free survey) |
Not included: scaffold or access equipment, asbestos removal, DNO supply-upgrade charges, or plaster and decoration making good.
How the work is planned
Before any solar repair or servicing work, we’ll carry out a free survey to check the array, inverter, isolators, cabling and generation performance. We’ll compare output against expected seasonal levels, inspect accessible roof-mounted equipment, and identify faults such as damaged connectors, water ingress, shading or inverter errors. Site surveys also let us assess safe roof access, cable routes and whether isolation is required before testing.
We’ll then set out the repair scope, materials, labour and Project timelines in a fixed written price. If replacement parts are needed, we’ll confirm availability before booking work. On the day, we’ll isolate the relevant circuits, use suitable test equipment and work methodically from the inverter to the array. We’ll plan around weather conditions, roof safety and your property’s access arrangements, keeping disruption to a minimum.
Compliance and documentation
With the repair or service work complete, we’ll provide clear documentation of the checks, test results, repairs and any parts replaced. This gives you an auditable record of inverter performance, protective-device operation, cable condition and any remedial actions completed. We’ll identify observations requiring monitoring or further work, so you can make informed maintenance decisions.
Contrary to a common belief, there is no statutory requirement specifying fixed intervals (for example five years for offices, three years for industrial premises or annually) for EICRs or fixed‑wire inspections. The Electricity at Work Regulations 1989 impose a duty to maintain electrical systems so as to prevent danger, and guidance such as IET Guidance Note 3 recommends inspection intervals for different premises types; insurers, landlords or licensing bodies may still require up‑to‑date reports. Good record retention supports compliance, future fault‑finding and warranty claims. We’ll explain the relevant legal guidance and retain appropriate certification records.
Minimal disruption and out-of-hours working
Because solar repairs can affect generation and site safety, we’ll plan access, isolation and testing around your household or business routine to keep disruption low. We’ll agree a clear work window, identify the inverter, consumer unit and roof-access route, then isolate the system before diagnostic checks or repairs begin.
For occupied premises, we’ll keep shutdowns as short as safely possible and explain when generation will be unavailable. Out of hours access can suit businesses needing daytime continuity, subject to safe lighting, access arrangements and the nature of the fault. Our out-of-hours labour rate is £120 per hour including VAT, with pricing confirmed in writing beforehand. Where scaffold, roof work or deliveries could affect adjoining properties, we’ll support sensible Neighbour liaison, including timing noisy tasks and maintaining safe, unobstructed access throughout the works.
Premises and sites around Medway
If a Medway site is a listed building in the town centre conservation area, a shared roof on a block around the riverside or a property on the floodplain close to the Medway, we’ll plan practical measures tailored to those local constraints to protect equipment, occupants and the electrical installation.