What we do and who it is for
Thermal imaging surveys from £95 identify abnormal heat patterns in electrical systems to reduce risk and guide repairs. Serving Medway and surrounding ME2 areas, including landlords, managing agents, homeowners and local businesses. Inspections carried out to industry best practice by certified thermographers; reports are clear, non-invasive and backed by a satisfaction guarantee—recommendations refer onward to a competent electrician when further investigation or testing is needed.
Typical jobs
Typical thermal imaging jobs we carry out in Cambridge and nearby neighbourhoods focus on the kinds of domestic and light-commercial installations common in the area. In newer suburban estates in Chesterton and Trumpington (predominantly 1970s to 2000s semis and detached homes) we look for overheating in the plastic consumer units and recent circuit extensions. For light‑commercial premises on the periphery of the city — warehouses and small industrial units on Marshall and the Science Park developments (typically 1980s–2010s construction) — we check three‑phase distribution boards for uneven phase loading.
Typical issues we find in Cambridge properties include:
- Loose or deteriorating terminals creating thermal hotspots in the consumer units of older terraced properties in Romsey and Petersfield.
- Overloaded circuits, fuses or protective devices in family homes in Trumpington and Coleridge with modern extensions and increased kitchen and heating loads.
- Uneven phase loading within commercial distribution boards on industrial estates north of the city and at Cambridge Science Park.
When we survey homes and small businesses in Cambridge and its immediate neighbourhoods we record thermal images alongside visible‑light photographs, equipment details, load conditions and clear observations about the specific property — for example, a 1900s mid‑terrace in Romsey or a 1990s detached on the edge of Chesterton. This gives you an auditable record tailored to that Cambridge address for maintenance planning, local compliance files and follow‑up electrical testing where indicated. We do not treat an image alone as proof of a defect: we assess each finding against expected operating conditions for the named property type and its age and investigate safely. Where urgent heat is identified at a Cambridge residence or business, we will explain proportionate next steps and arrange to minimise disruption to occupants, operations and interior finishes.
What it costs
Thermal imaging surveys in Medway are quoted per job after a free initial survey, with written pricing provided in advance so you know the agreed scope and cost. Follow-up testing and reporting are confirmed in the quotation.
| Job | Price | What's included |
|---|---|---|
| Thermal imaging survey | Quoted per job after a free survey | Written quotation of scope and cost; survey, inspection and documented findings |
| Follow‑up fault finding | £80 per hour | Time on site to locate and diagnose faults |
| EICR, up to three‑bedroom property | £150–£250 | Electrical inspection and condition report for up to three-bedroom property |
| Commercial EICR | £30–£50 per circuit | Electrical inspection and condition report charged per circuit |
Not included: equipment hire, scaffold, specialist access, asbestos removal, decoration, DNO supply‑upgrade charges or other items unless specifically stated in the quotation.
How the work is planned
Before any thermal imaging survey, we’ll confirm the property type, reported concern, areas to inspect and any access requirements during a free initial survey. We’ll agree a suitable visit time, particularly where homes are occupied, businesses need to remain open or tenants require notice.
We plan site logistics around safe access, working hours, parking and the least intrusive route through the building. You’ll know which rooms or electrical areas we need to view, so furniture, stock or equipment can be moved only where necessary. Our team briefings cover the survey scope, known risks, occupier arrangements and any restrictions affecting the visit.
We’ll coordinate with you or your representative before arrival, keep disruption proportionate, and avoid unnecessary isolation of electrical circuits. Where conditions could affect results, we’ll explain this in advance and reschedule or adjust the inspection approach where appropriate.
Compliance and documentation
Although a thermal imaging survey isn’t a substitute for an EICR, we’ll document its scope, conditions, images and findings clearly, identifying any observed overheating or electrical concerns that need further investigation. Our report records the equipment examined, operating load where available, ambient conditions, image references and recommended actions, creating an auditable record for your premises.
It is commonly stated that commercial properties must have an EICR every three, five or one year depending on use; that is not a statutory rule. There is no fixed statutory EICR interval for commercial premises — the legal duty under the Electricity at Work Regulations 1989 is to maintain electrical systems so far as reasonably practicable to prevent danger. Clear thermal-survey documentation can help demonstrate maintenance, support insurer enquiries, landlord requirements and licensing obligations. We’ll advise where findings indicate an EICR or further remedial assessment is appropriate, and we’ll support practical record retention for your maintenance files.
Minimal disruption and out-of-hours working
Because imaging is carried out while equipment is operating, we can usually survey consumer units, distribution equipment and accessible connections with minimal interruption to your premises. We’ll agree access arrangements, escort requirements and any operational restrictions before attendance, so the inspection fits your site procedures.
Where continuity is critical, we can plan Out of hours attendance to reduce impact on staff, customers and production. Silent Surveys use thermal imaging without intrusive testing or unnecessary switching, provided equipment is safely accessible and carrying a representative load. We won’t remove covers or disturb equipment unless this has been agreed and risk assessed. If a concern requires further investigation, we’ll document it clearly and recommend an appropriate next step. Our records identify inspected equipment, observed conditions, limitations and any actions needed, supporting your maintenance and compliance decisions.
Premises and sites around Medway
At heritage sites such as the Grade I-listed Medway Museum and the historic buildings in the town centre conservation area, we use non‑invasive thermal imaging techniques suited to listed 18th- and 19th-century fabric to identify thermal anomalies without disturbing historic materials.
For each Medway property we record findings clearly, with annotated images, exact locations within the named neighbourhood and recommended actions, so you have tailored evidence for maintenance planning, electrical safety management and internal compliance records specific to Medway.